Give us a call at (800) 418-1916 or (319) 248-7402 to connect with a Wire Specialist directly.
Contact Hours: Monday-Friday, 7am-6pm.
When calling to complete a wire transfer, expect the call to take 20-30 minutes due to the need for additional verification and attention to detail. After your request is submitted, allow 3-5 hours for the receiving institution to process the funds. The exact time may vary based on the time of day, day of the week, and other factors.
Please be prepared with the following information:
Under certain circumstances, you may be asked for additional information which will be addressed on the initial wire call. It’s important that the wire instructions are received from a trustworthy source and are accurate. Once a wire transfer is processed, it cannot typically be recalled.
Any wire request received after 1:30pm Central Standard Time is subject to being processed the following business day. Wire transfers may only be processed on business days.
Your GreenState account can receive domestic wires. GreenState charges a fee of $10.00 to receive a wire. The sending bank and any intermediary banks will typically charge a fee as well.
Domestic wires take 1-2 business days, depending on when the wire is sent.
The wire will typically post to your account the day it's received and processed (wires are only received and processed on business days). Wires can post throughout the day, generally between 10 a.m. and 4:30 p.m.