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Vote now for your Board of Directors
Voting is now open for our 2024 Board of Directors election! Voting is open and closes on April 18. Final voting and results will be announced at the 85th Annual Meeting on April 23. The meeting will be held virtually, and you may register to attend at any time.
Member Support
We’d love to hear from you!
Contact us any time with your questions, comments, or suggestions.
Help guides and tutorials are available in our Help Center.
Member Assistance Center
(319) 339-1000 or
(800) 397-3790
| M-F | 7:00 a.m.–6:00 p.m. |
|---|---|
| Sat | 8:30 a.m.–12:30 p.m. |
| Sun | Closed |
mac@GreenState.org
For your protection, please do not include any confidential information, such as your Social Security Number or account number, when contacting GreenState via email.
Email questions or requests are answered by the end of the next business day.
For immediate assistance during business hours we recommend using the secure online chat function.
Online Chat
| M-F | 7:00 am – 5:45 pm |
|---|---|
| Sat | 8:30 am – 12:15 pm |
| Sun | Closed |
Popular Info & Links
- Routing #273975098
- Branch Hours
- Branch & ATM Map
- Fee Schedule
- Mailing Addresses
- New Account Guide
Important Phone Numbers
Open or Apply for New Accounts
| New Loan Inquiries: Auto, Personal, Credit Card, Home Equity |
(800) 475-6728 |
|---|---|
| New Deposit Inquires: Checking, Savings, Money Market Accounts, Certificates. |
(844) 300-5810 |
Account Management Tools
| Telephone Banking | (844) 300-3681 |
|---|---|
| Update Debit Card PIN | (888) 891-2435 |
| Update Credit Card PIN | (888) 891-2435 |
Lost Cards / Fraud
| Lost or Stolen Card | (800) 397-3790 |
|---|---|
| Lost or Stolen Card After Business Hours | (833) 371-8975 |
| Lost or Stolen Card When Traveling Abroad | +1 (515) 457-2095 |
| Card Services Fraud Department | (866) 518-0213 |
Mortgage Related
| Questions or Help with an Existing Mortgage | (877) 527-3550 |
|---|---|
| Questions About Mortgage Escrow | (833) 392-1770 |